How Can We Help?
Find answers to common questions or reach out to our support team. We're here to help you get the most out of Rain Sounds.
Contact Support
Have a question, feedback, or need help? Send us an email and we'll get back to you as soon as possible.
ayoubbenderdouch@gmail.comFrequently Asked Questions
How do I use the sleep timer?
+Tap the timer icon in the top right corner of the main screen. Select your desired duration (30 minutes, 1 hour, 2 hours, or set a custom time). The app will automatically stop playing after the selected time. Perfect for falling asleep!
Does the app work offline?
+Yes! All sounds and videos are included with the app. No internet connection is required to use Rain Sounds. Perfect for airplane mode, camping, or areas with poor connectivity.
Can I play sounds with the screen locked?
+Yes! Rain Sounds supports background playback. Your selected sound will continue playing when you lock your screen or switch to other apps. You can also control playback from your lock screen or headphones.
How much battery does the app use?
+Rain Sounds is optimized for low battery usage. Audio playback uses minimal power, especially with the screen locked. You can comfortably use the app throughout the night without significantly draining your battery.
Why are there videos with each sound?
+Each sound comes with a matching HD video background to enhance your relaxation experience. Watch rain falling, waves crashing, or fire flickering while you listen. The visual element helps create a more immersive and calming atmosphere.
Is my data collected or shared?
+No. Rain Sounds does not collect any personal data, does not track your usage, and never shares your information with third parties. Your privacy is fully protected. The app works entirely offline.
How do I report a bug or suggest a feature?
+We'd love to hear from you! Send us an email at ayoubbenderdouch@gmail.com with details about the bug or your feature suggestion. We read every message and continuously work to improve the app based on user feedback.
Is Rain Sounds available on both iOS and Android?
+Yes! Rain Sounds is available on both the Apple App Store (for iPhone and iPad) and Google Play Store (for Android devices). The experience is consistent across both platforms.
Quick Response
We typically respond to support requests within 24-48 hours.
Regular Updates
We continuously improve the app with new sounds and features.
User Focused
Your feedback shapes the future of Rain Sounds. We listen!